Promoting choice, individualized services
and supports and consumer satisfaction

Medicaid Service Coordination is a Medicaid State Plan service provided by the New York State Office of Mental Retardation and Developmental Disabilities (OMRDD) which assists persons with developmental disabilities and mental retardation in gaining access to necessary services and supports appropriate to the needs of the individual.

MSC is provided by qualified service coordinators and uses a person-centered planning process in developing, implementing and maintaining an Individualized Service Plan (ISP) with and for a person with developmental disabilities or mental retardation. MSC promotes the concepts of choice, individualized services and supports, and consumer satisfaction.

• Consumers will have clear options for selecting service coordinators.

• Service coordinator meets with consumer on a regular basis and periodic home visits are made to monitor and ensure satisfaction with services.

• Linkage with needed services
• Community Residential Habilitation
• Residential Habilitation in an IRA
• Family Care Residential Habilitation
• Individualized Support Services
• Respite Services
• Environmental Modifications
• Day Habilitation
• Pre-vocational Services
• Supported Employment
• Adaptive Technology
• Parent Education and Training
• Plan of Care Support Services
• Advocacy and support at CSE meetings
• Bilingual Services
• Consolidated Support Services

Telephone 518.842.5080
Ask for Medicaid Service Coordination